When you’re signed into your Nintendo Account, you can review, update, or delete your information. You can also submit a request for a copy of your information, ask us to update certain information on your behalf, or ask us to permanently delete all the information we hold about you. Instructions on how to do these things are below. If you do not have a Nintendo Account, and you would like to submit a request, please contact us by telephone at 1-855-822-9548. Either way, we will provide a response within 45 days, if possible. If we need more time, we will notify you. Please note that you will need to verify your identity when making any of these requests. If we need additional information to verify your identity, we will contact you to request that information. If we are unable to process your request, we will explain why in our response.
Ad Settings
We personalize our marketing communications and the advertisements we show to make them more interesting and useful to you. To do this, we use data from your devices and other data you share with us, including information about your gameplay, purchases, site visits, and topics you often explore. The technologies we use and the choices we offer you are described in more detail below.
Targeted Ads
When you use or interact with our services, including the Nintendo Account service, we collect certain information about your usage activities. Such usage information may include the content that you’ve played or purchased, or the Nintendo Account services or features that you utilized. We may process and share that usage information to provide you with targeted advertisements, so that content, products and services can be tailored to your preferences and the recommendations displayed to you are customized accordingly. This personalized content may be delivered to you by Nintendo or on behalf of Nintendo by its third-party partners and service providers.
If you would like to opt-out of the use and sharing of your information for the targeted advertisement purposes described above, you can do so at any time through your Nintendo Account settings. For more details, please go here. Please note that if you opt-out of receiving targeted advertisements, you may still receive general advertisements, but they will not be tailored or customized based on your use and interaction with our services.
Promotional Emails
If you would like to opt-out of promotional e-mails, you can do so through your Nintendo Account settings. You can access your account settings by signing in at accounts.nintendo.com. For more details on how to adjust your email preferences, see our support article on how to manage promotional communications settings. You can also select “Unsubscribe” at the bottom of any promotional e-mail that you received from us.
Analytics
We collect information about your use of and interaction with our services, including the Nintendo Account service, to perform various analytics. The analytics information we collect includes play reports, crash and error reports, your survey responses and similar usage information. This analytics information is used to optimize our existing services, develop new services, provide you with enhanced functionality and personalization, tailor content, products, and services to your preferences, and to make recommendations to you.
Analytics Preferences
You can opt-out of the collection of certain types of data analytics. If you would like to opt-out, you can do so at any time through your Nintendo Account settings. For more details, please go here.